Terms and Conditions

In order to place an order we require your name, email address, payment details and the details of the order. You do not need to create an account with us, but we will store the details of your order on our systems in order to process this, and full details of how and where your data is stored can be found in our privacy policy (available at the bottom of this page). Once an order has been successfully placed and accepted we'll send you an order confirmation email to the email address entered during the checkout process.

All orders and subscription requests received are subject to acceptance by Hedge Rose Flowers Ltd ("Hedge Rose"), and any of its personnel, reserve the right, at our absolute discretion, to reject any order without giving reasons. In the event of rejection, we will refund or cancel any payments received in full, via the payment method used to place the order.

Availability of Products: we reserve the right to change the availability of products without prior notice.

Ordering: All orders placed through the website are subject to acceptance and availability.

Pricing: Prices of products may change at any time without prior notice.

Payment: Payment must be made in full at the time of ordering.

Delivery: Delivery times are estimated and may vary. Hedge Rose is not responsible for any delays caused by shipping carriers.

Returns and Refunds: Fresh cut flowers are perishable goods and cannot be returned. If a product is damaged or unsatisfactory, Hedge Rose will offer a replacement or refund, subject to inspection and approval.

Use of Website: Hedge Rose grants you a limited license to access and make personal use of this website. Commercial use is prohibited.

Copyright: The content of this website, including but not limited to text, graphics, and images, is the property of Hedge Rose and protected by international copyright laws.

Disputes: Any disputes arising from or related to the use of this website or the purchase of products will be governed by the laws of the United Kingdom.

Changes to Terms and Conditions: Hedge Rose reserves the right to change these terms and conditions at any time without prior notice.

By placing an order with the Hedge Rose, you agree to be bound by these terms and conditions.